Cleaning Services

No. Most Austin clients schedule cleaning while they’re at work or out for the day, commuting downtown, working from a coffee shop on South Congress, or running errands while we take care of the home.

Simply provide entry access: a house key, garage code, or lockbox — whichever works best. Our entire team is background-checked and fully insured. We’ve maintained a 4.9-star rating from over 250 reviewers, many of whom regularly leave their properties in our care.

We text when we arrive and again when we finish, so you’re always in the loop.

Cedar fever is a genuine challenge for Austin households from December through February, and some years, the cedar count stays elevated well into March. During peak cedar season, we adjust our entire approach:

• Extra attention to windowsills, tracks, and ledges where pollen accumulates and re-enters the home
• Thorough cleaning of ceiling fan blades — one of the biggest pollen reservoirs in any room
• Damp microfiber wipe-downs on all surfaces to capture particles rather than scatter them
• Multiple mop passes on hard floors
• Cleaning of air vent covers to slow allergen recirculation

Our plant-based products don’t add chemical irritants on top of an already taxed respiratory environment — many conventional cleaners contain fragrances and VOCs that worsen allergy symptoms. If anyone in your home suffers from cedar fever, biweekly cleaning during the season makes a measurable difference.

For most Austin households, biweekly cleaning is the sweet spot — frequent enough to stay ahead of dust and allergen accumulation and manageable for most schedules and budgets.

That said, your ideal frequency depends on several factors:

• Pets: Homes with dogs or cats accumulate pet dander, hair, and tracked-in dirt significantly faster. Biweekly or even weekly service is worth it for households with multiple pets.
• Cedar pollen season: Even clients who normally book monthly often switch to biweekly from December through February when indoor allergen loads spike.
• Construction nearby: If you’re near one of Austin’s many active development projects, more frequent cleaning keeps construction dust from embedding in surfaces and carpet.
• Kids at home: High-traffic homes with children in school build up germs and tracked-in debris much faster than adult-only households.

We’re happy to discuss your specific situation and recommend a schedule that makes sense — not the most expensive option, but the right one.

Yes. We arrive with everything needed for a complete Austin clean. No need to provide anything.

Eco-friendly products: Seventh Generation multi-surface cleaners, Method bathroom and glass cleaners, and Branch Basics concentrate solutions — all EPA-approved and biodegradable, safe for children and pets.

Professional equipment: Commercial-grade vacuums with HEPA filtration, steam cleaners, microfiber cloths (never cross-contaminated between rooms), mops, buckets, and extension poles for high areas.

If you prefer specific products for delicate surfaces — natural stone, custom cabinetry, or specific finishes common in Austin condos and newer builds — just mention it when booking.

Every member of our 20+ person team passes rigorous background checks before joining Natural Cleaning Experts. We verify criminal history, previous employment, professional references, and identity.

We’re fully licensed, insured, and bonded. This protects you in the rare event of damage, injury, or theft. Hundreds of Austin clients, from East Austin condos to Westlake homes, trust us with keys, alarm codes, and unaccompanied access. We’ve earned that trust through consistent professionalism and transparency.

Beyond standard cleaning, we offer these popular add-ons (additional charges apply):

Kitchen: Inside oven deep clean (removing burned-on grease), inside refrigerator cleaning (shelves removed, drawers cleaned), inside cabinets and drawers.

Throughout the home: Interior window cleaning (streak-free, sills included), wet-wiping baseboards, wet-wiping window blinds, inside cabinet and closet cleaning, patio windows and doors.

Many recurring Austin clients add services seasonally — inside window cleaning twice a year or oven cleaning quarterly. Mention add-ons when you call for an estimate, and we’ll include them in your quote.

Absolutely. Your home, your priorities. Common customizations from Austin clients include:

• “Spend extra time in the kitchen and master bath — skip the guest bedroom.”
• “We have two dogs — prioritize vacuuming and mopping in the living areas.”
• “Cedar season is brutal for us — focus heavily on dusting fans, windowsills, and vents.”
• “Can you clean inside the refrigerator this visit?” (Add-on, small fee.)
• “Skip the bedroom closets — we handle those ourselves.”

Share your preferences when booking or before your appointment. Our goal is delivering what you actually need, not a one-size-fits-all checklist.

Yes. Condos and apartments make up a significant portion of Austin’s housing market, especially in the 78701, 78702, and 78704 zip codes near downtown, East Austin, and South Congress.

A few things to know for condo cleaning in Austin:

• Building access: We work with parking validations, lobby codes, and elevator buildings routinely. Just provide the details when booking.
• HOA and building rules: Some buildings have restrictions on cleaning product types or disposal. Our EPA-approved, biodegradable products comply with virtually all Austin building policies.
• Smaller square footage ≠ less work: Condos with high foot traffic, open layouts, and hard surface floors often need more frequent attention than larger suburban homes.
• Move-in/move-out: Austin’s rental turnover is high. We offer thorough move-out cleans that get security deposits back and move-in cleans that start your new place fresh.

Call us with your building address and unit details for an accurate estimate.

We love pets! Our eco-friendly products contain zero toxic ingredients and are completely safe for animals.

For everyone’s comfort and efficiency, we recommend securing dogs in a separate room, crate, or outside area; keeping cats in a closed bedroom with their litter box; and letting us know pet locations when we arrive.

Pets with special needs? Tell us when booking — we’ve worked around anxious dogs, territorial cats, caged birds, and many other animals throughout Austin homes.

Minimal prep is all we need:

• Clear clutter from surfaces — dishes, clothes, toys, personal items — so we can focus on deep cleaning rather than organizing. Cluttered surfaces get tidied first, but it reduces actual cleaning time.
• Secure pets in a comfortable space.
• Provide entry access if you won’t be home.
• Note any special instructions — areas to avoid, delicate items, or specific requests.

Don’t vacuum or mop before we arrive — that’s literally our job. We’ve seen Austin homes in every condition, and there is no judgment here.